----------------------------------------------------------- Indy's Desktop Adventures Installation and Technical Notes: ----------------------------------------------------------- ******************** System Requirements: ******************** In order to run Indy's Desktop Adventures, you will need at least a 486/33Mhz machine with 8 megabytes of RAM, and Windows 3.1x or Windows 95. For best enjoyment, we recommend a sound card. (NOTE: The game is optimized for play in 256 Color Mode, and the higher the quality of your video card, the faster the game will run. Windows-accelerated video cards offer the strongest performance boost. For more information on video cards and video card performance, see your local computer retailer.) ******************** Installing the game: ******************** WINDOWS 3.1x Insert the game diskette into the appropriate floppy drive. Open the "File" menu located at the top left-hand corner of the Windows Program Manager. From the drop-down menu, select "Run". In the "Command Line" edit box, type in the letter of the drive where you inserted the Desktop Adventures disk followed by ":\setup". (Example: a:\setup.) Select "OK." This will start the SETUP program for Indy's Desktop Adventures. WINDOWS 95 Insert the game diskette into the appropriate floppy drive, then click on the "Start" button located in the lower left corner of the Taskbar. Select "Run", then in the "Open" edit box, type in the the letter of the drive where you inserted the Desktop Adventures disk followed by ":\setup". (Example: a:\setup.) Select "OK." This will start the SETUP program for Indy's Desktop Adventures. **************** Troubleshooting: **************** Q> I'm running Windows 95, and when the SETUP program ends I get an error message telling me that it could not create a program group and icon. What does this mean? A> The SETUP program had trouble talking to the Windows Program Manager. Please restart Windows, then run SETUP again. This should solve the problem. Q> I received a message stating "the game won't run in 16 Color Mode." What is a color mode, and how do I change it? A> A color mode is simply the number of colors your computer is configured to display. 16 Color Mode means Windows is set to display a total of 16 colors. Indy's Desktop Adventures requires your machine to display a minimum of 256 colors in order to run. To solve the problem, exit from the game, change the color mode, then restart your computer. For detailed instructions on how to set the color mode, please consult your Windows documentation or your video card manual. Q> Why does Indy move around so slowly? A> First, you may have the Game Speed adjusted too low. Open the "Options" menu, select "Game Speed," and choose a faster setting. If the problem persists with Game Speed at its fastest setting, you may have a slower video card, or possibly one that does not perform well with the color mode or screen resolution you've selected. Try changing screen resolution and/or color mode. Q> Why does my mouse pointer flicker? A> Generally, this is due to a slower video card. However, there are a small number of fast cards on the market whose software is not fully optimized for Windows. Try changing resolution and/or color mode. Q> Why does it take several minutes for Indy's Desktop Adventures to load the first time I start it up, or when building new worlds? A> This problem can occur if you are using a slower machine, or if you are low on memory (RAM), especially if you are running in Windows 3.1x. Q> Why does Indy's Desktop Adventures take so long to load on my otherwise speedy laptop computer? A> Laptops often run software in the background to monitor the battery and manage power usage. Most such programs are benign, but a few can cause noticeable slowdowns in other applications. If you experience very long load times or sluggish performance on a fast machine, temporarily turn off all power management software, then restart the game. Q> Why doesn't Indy respond to the mouse and keyboard controls? A> Chances are the game is paused. Try pressing the "p" key or, from the "Options" menu, uncheck "Pause." Q> Why do I sometimes see strange colors in Indy's Desktop Adventures? A> This sometimes happens when another application is competing for vital system resources or is cycling the Windows color palette. Try minimizing, then maximizing the game. If that doesn't work, try closing any other applications, then resume play. As a last resort, you may have to save your world, exit from Indy's Desktop Adventures, and then restart the game without other applications running. Q> Why do I sometimes have trouble closing dialogue balloons using keyboard controls? A> This can happen if your mouse pointer has drifted off the game window. For full keyboard control of dialogue balloons, please move your mouse pointer somewhere within the Desktop Adventures window. Q> I'm running Windows 3.1x. Why do I see the message, "failed to launch help" when I try to open the Help Guide? A> In Windows 3.1x, some system software configurations use up more "conventional DOS memory" than others, and your computer may become confused about the amount of memory that is really available. If you see this message, and you need help while you play, try starting the Desktop Adventures Help Guide directly from the Program Manager, and then launch Indy's Desktop Adventures afterwards. Q> Why is it that certain applications perform poorly while running with Indy's Desktop Adventures? A> Chances are you are low on memory. You may have to save your world, then exit from Desktop Adventures before running other memory-hungry programs. Q> I got an error message saying something about WinG and my video display driver. What in the heck is WinG?! A> Indy's Desktop Adventures uses a Microsoft system extension called WinG to optimize graphics performance under Windows 3.1x. Microsoft has acknowledged that WinG has a few hiccups! The WinG error message is telling you that your video card is using drivers that are out of date. You can continue to play, but the game will run more slowly than it should. To solve the problem, contact your video card manufacturer for the most recent drivers, and install them. Q> Why do I have trouble starting Desktop Adventures while my screen saver is running in the background? A> Some after-market screen savers monopolize system resources when they wake up and take over your computer. Please be sure your screen saver wake-up interval is longer than the loading time of Indy's Desktop Adventures, then restart the game. If your screen saver is Star Wars Screen Entertainment, you can eliminate the problem by selecting GDI graphics in the SWSE SETUP program. Q> Why do I get an "In Control Tools" pop-up menu when I right-click the mouse? A> You are running a Diamond Multimedia utility called "In Control Tools." In order to free the right mouse button for Indy's Desktop Adventures, you must disable "In Control Tools." ******************* Windows 3.1x Users: ******************* MEMORY In Windows 3.1x, applications share the computer's valuable resources, including memory (RAM). In particular, each running application uses up a fraction of precious "conventional DOS memory," and no matter how much total memory you have, this limits the number of programs you can run. Moreover, WinG, the Microsoft graphics accelerator software used by Desktop Adventures, also needs conventional memory, as do sound and video card drivers, power managers, and so forth. If too many programs compete, low memory situations can arise. Some common symptoms of low memory are: "failed to launch help" error message; inability to start other programs while Desktop Adventures is running; excessive load time while starting a new game. If you have difficulty running Indy's Desktop Adventures or the Desktop Adventures Help Guide, try closing any applications that are not currently being used. This will free up extra memory. Network drivers are among the greatest memory consumers. If possible, restart Windows without loading network software. (In Windows 3.11, you can accomplish this by restarting with the command, "win /n".) In order to achieve optimal performance while running Indy's Desktop Adventures, make sure VIRTUAL MEMORY is turned ON, with the Virtual Memory SWAP FILE set to equal or exceed the amount of RAM in your machine (at least 8 megabytes). For more information on configuring Virtual Memory and Virtual Memory Swap Files, please see your Windows 3.1x documentation. MUSIC Windows 3.1x expects to see music (MIDI) files in several different, mutually exclusive formats. For playability on the widest variety of sound cards, the music files used by Indy's Desktop Adventures contain all formats. Thus, you may encounter a spurious message stating, "MIDI may not play correctly." Please check the box entitled "Don't show this message again" to prevent further notification. ****************** Hardware Problems: ****************** The LucasArts Quality Assurance group has found a few problems with certain hardware configurations. Below is a list of problematic devices and their symptoms. In most cases these problems can be rectified by contacting the device manufacturer and obtaining the latest drivers. Video Cards: ------------ ATI DESKTOP Software Many ATI video cards use a utility for Windows 3.1X called "ATI Desktop." This software corrupts the color palette in 256 Color Mode when "WinSwitch" is active. Turning "WinSwitch" off solves the problem. ATI GRAPHICS EXPRESSION & GRAPHICS PRO TURBO (MACH 64) Windows 3.1x users may see unpleasant screen flashing when their computer is set to display thousands or millions of colors. Upgrading to driver version 2.01 solves the problem. (If you see missing letters in text displays with this driver, drop back to 256 Color Mode.) DIAMOND STEALTH 64 VIDEO VRAM & DIAMOND STEALTH 64 3000 Series Sluggish game performance running in Windows 3.1x in 256 Color Mode. Changing color mode solves the problem. DIAMOND STEALTH SE PCI Cursor appears in wrong position when running Windows 95 with the driver supplied by Windows 95 in High Color (16 bit) mode only. Try changing color mode. STB SPRINT 32 PCI General protection fault in Windows 3.1x while displaying millions of colors (True Color (24 bit) Mode). Changing to thousands of colors (High Color (16 bit) Mode), or 256 Color Mode solves the problem. NUMBER NINE #9GXE When characters talk, you may see ugly-looking dialogue balloons. Open the Number Nine Control Panel, then the "Place Window" utility. In the box labeled "messages in" choose VIRTUAL instead of MONITOR to solve the problem. Sound Cards: ------------ ENSONIQ SOUNDSCAPE S-2000 Early drivers may lock up with a General Protection Fault, especially in Windows 3.1x. Upgrading drivers to version #1.30.03 solves the problem. CREATIVE LABS SOUND BLASTER 16, SOUND BLASTER 32 & SOUND BLASTER AWE32 Sounds cut out running in Windows 95. Upgrading drivers to version #4.13.xx, or later, solves the problem. MEDIA VISION PRO AUDIO SPECTRUM 16, and PRO AUDIO STUDIO In Windows 3.1x sounds may cut out or repeat. Clicking on the desktop to de-activate the game, then clicking in the game window to re-activate it solves the problem. MEDIA VISION PRO AUDIO DELUXE, PROSONIC & JAZZ-16 In Windows 95 digital sound effects may not play smoothly. To solve the problem, open the Windows directory with Windows Explorer, and RENAME the file WAVEMIX.INI (to something like WAVEMIX.BAK, for example). ****************** Further Questions: ****************** Call our Technical Support line at: 415-507-4545 When you call please be sitting in front of your computer with paper and pen, and gather as much pertinent information about your computer as you can assemble: make, model, amount of RAM and hard disk size, graphics card type, make and model of sound card, CD drive, and information about your Windows version. You can also write to Technical Support at: LucasArts Entertainment Company Attention: Product Support P.O. Box 10307 San Rafael CA 94912 Product Support hours are 8:30 am to 6:00 pm Pacific Standard Time, Monday through Thursday, and 8:30 am to 5:00 pm Pacific Standard Time, Friday. Technical Support FAX 415-507-0300 LucasArts File Library 415-507-0400 (available 24 hours a day for file download ONLY. NOT a message base.) WHERE TO FIND US ONLINE: CompuServe: Game Publisher's Forum A (Go GAMAPUB) America Online: Keyword "Lucas" Internet E-Mail: Send mail to 75300.454@compuserve.com OR lucasarts3@aol.com Home Page: http://www.lucasarts.com NEED MORE HINTS? Please DO NOT call Technical Product Support for HINTS Technical support representatives do not give hints over the phone. However, you may call our 24-hour automated hint line at: 1-900-740-JEDI (1-900-740-5334) This service costs 75 cents a minute, and you must be over 18 years old or have your parents permission to call. WOULD YOU LIKE TO ORDER GAMES AND STRATEGY GUIDES DIRECTLY FROM LUCASARTS? Call 1-800-98-LUCAS in the United States or FAX: 818-587-6629 LucasArts Company Store P.O. Box 9367 Canoga Park CA 91309-0367